Overview
Your organisation is on one of free, trial, or paid. Limits (students, staff, camps) and locked features (including Dashboard reports) depend on that tier. Only a Super Admin can open billing.Open Subscription & Billing
- Sign in as Super Admin.
- In the left sidebar, click Settings.
- Click the Subscription & Billing card at the top (shield icon).
- You will see your current tier, student count vs limit, and (if paid) Stripe / invoice history.
What you will see
- Tier — free, trial, or paid
- Student count / student limit — how many student (or athlete / patient) records you can hold
- Staff and camp limits — shown on the same card when they apply
- Trial end date — if you are on a trial
- Upgrade — starts checkout for a paid plan (student slider on the public pricing page is the same product)
Locked features
On free, Dashboard report cards show a lock and Paid plan required. Staff management may show an upgrade prompt. Trial and paid can download reports. Upgrading does not change how staff sign in or how guardians sign in.Related
- Public pricing: app.mymeddical.com/signup
- Dashboard reports
- Creating your organisation