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Video tutorial coming soon

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Overview

The Settings screen lets a Super Admin update your organisation’s contact information — address, phone, email, website, timezone, and the nominated contact person. Your organisation name and type are set at signup and cannot be changed here.
Only Super Admin accounts can edit organisation settings. Staff and nurse accounts can view but not modify them.
  1. Log in to your organisation’s portal.
  2. In the left sidebar, click Settings.
The Organisation Information card is displayed at the top of the page.

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Editing organisation details

  1. In the Organisation Information card, click Edit.
  2. Update any of the following fields:
    • Address — street address, city, state, and postcode
    • Phone and Email — your organisation’s primary contact details
    • Fax and Website — optional
    • Country and Timezone — used for displaying times in notifications and emails
    • Contact Person — first name, last name, title, phone, and email of the nominated primary contact
  3. Click Save Changes.
The Organisation Name field is displayed but cannot be edited. If you need to change your organisation name, contact support@mymeddical.com.

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Other settings on this page

The Settings screen also includes:
  • Notification Settings — your personal notification preferences (all staff)
  • Linked Accounts — connect or disconnect linked accounts
  • Subscription & Billing — manage your plan and billing details (Super Admin only)
  • SSO Settings — configure single sign-on (Super Admin only)
  • Organisation Notification Defaults — set the default notification behaviour for your entire organisation (Super Admin only)