Staff roles - mymeddiCAL Help

Overview

When you invite staff, you pick a role. That label is what they see on Staff & Users. Super Admin is the person who created the organisation (or was given that role) — it is not in the usual school invite list. Parents and guardians are not staff roles. They use a separate login. See Inviting a guardian.

Who can change the organisation

Task	Who
Settings → organisation details, SSO, billing, org-wide notification defaults	Super Admin only
Invite and manage staff	Super Admin (staff seats on paid plans)
Students, health plans, events, camps, forms, inventory	Staff with an active login (Nurse, Teacher, Administrator, Coach, and the other operational roles below)
Approve or reject a guardian-submitted health plan	Staff who can open Approvals (typically Super Admin, Administrator, Nurse, Support Staff)

If you cannot see SSO Settings or Subscription & Billing, you are not Super Admin. Ask the organisation owner. These are the labels on + Add Staff for schools and daycares:

Teacher
Assistant Teacher
Nurse
Doctor
Administrator
Coordinator
Support Staff

Pick the label that matches how they work day to day. Nurse is the usual choice for the person recording medication events. Administrator is for office / coordination, not a second Super Admin.

Super Admin
Admin
Head Trainer
Coach
Team Manager
Assistant Coach
Team Trainer

Practical rules

One Super Admin should keep a working login (password or SSO) so you are never locked out of billing and SSO.
Deactivating a staff member under Staff & Users stops their mymeddiCAL login. If you use Microsoft Entra, also remove them from the Entra group. See Staff sign-in and SSO.
Guardians never receive a staff role.